Independent Travel Portal bustobook is an independent ticket booking assistance & travel concierge service. Not affiliated with or endorsed by Greyhound, FlixBus, Megabus, or Trailways. +1 (847) 660-6556
+1 (847) 660-6556
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Terms of Service

Last updated: January 1, 2024

Terms of Service

By accessing and using the bustobook website (www.bustobook.online) or contacting us via phone or email, you agree to be bound by these Terms of Service.

1. Service Description

bustobook provides bus ticket booking assistance services. We connect customers with bus carriers including but not limited to Greyhound Lines, FlixBus, Megabus, and Trailways. We are an independent booking service and not directly affiliated with any bus carrier.

2. Independent Service

bustobook operates as an independent travel booking service. We are not an official representative, agent, or subsidiary of Greyhound Lines, FlixBus, Megabus, Trailways, or any other transportation company. All third-party names, logos, and trademarks are the property of their respective owners.

3. Booking Process

When you contact bustobook to book a bus ticket, our representatives will assist you in finding available routes and pricing. Final ticket prices, terms, and conditions are subject to the policies of the respective bus carrier. bustobook may charge a service fee for our booking assistance.

4. Accuracy of Information

We strive to provide accurate and up-to-date information about bus routes, schedules, and pricing. However, schedules and prices are subject to change by the bus carriers, and we cannot guarantee 100% accuracy at all times. Always confirm final details directly with the carrier.

5. Limitation of Liability

bustobook shall not be liable for any direct, indirect, incidental, or consequential damages arising from delays, cancellations, route changes, or any actions of the bus carriers. Our liability is limited to the service fees paid to bustobook.

6. Cancellation, Refund & Service Fee Policy

Bus ticket cancellations, refunds, and re-bookings are governed strictly by the policies and fare rules of the individual bus carrier (Greyhound Lines, FlixBus, Megabus, or Trailways). Any concierge assistance fees or service fees charged by bustobook for booking support and itinerary coordination are non-refundable once reservation services have been rendered. If your bus is delayed or canceled by the carrier, our customer care team is available 24/7 to help you process eligible carrier refunds or reschedule your trip.

7. Contact Information

For any questions regarding these terms, please contact us at:
Phone: +1 (847) 660-6556
Email: support@bustobook.site

24/7 Booking Assistance +1 (847) 660-6556